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Service Guarantee

“If you are not completely satisfied with any of the Professional Services, Facilities, or Automotive Services provided, You will not be charged for that item of service.”

- Bill Doherty 
President

  • We are the first funeral home in the area to offer a Service Guarantee which assures your family's satisfaction.
  • We have developed a unique Family Care© program to assist families resolve the many important matters following the funeral: social security, insurance and pensions, credit cards, bank accounts, and property title transfers, just to name a few. 
  • We are the first funeral home in Delaware to have a trained and certified Funeral Celebrant© on our staff. 
  • We have a full-time Certified Preplanning Consultant to provide information and assist you with advanced planning. 
  • We offer comprehensive Bereavement Services to assist you and your family through your grief experience. 
  • We Facilitate Only One Service or Visitation at a Time. Some area funeral homes will hold multiple services in their facility at the same time which can cause confusion and embarrassment. We commit to only facilitate one service at a time in our funeral home. This means your family and friends will have the exclusive use of our entire facility and the full attention of our staff during the service or visitation. 
  • In order to maintain the highest standard of exceptional service we need to know the areas where we can improve. Therefore, we ask for feedback from each family that we serve regarding specific areas of our service. As a result, we can make appropriate adjustments and continue to provide higher levels of service

Our distinction is that we provide the highest level of personal service to each family we serve.

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